RETURN & SAVE

What is it?

Return & Save is a service which helps to reduce waste. You have the possibility to return your jar/bottle and order a new body treat cheaper. This service is available when you come to visit us on market day, and online.

Great news: shipping is on us on any online order using the service!

Already bought one of our body treat and wish to use this service? Click below!

INSTRUCTIONS

On market

Return your jar/bottle at our stall, you’ll get your new body treat at a reduced price!

Your jar/bottle must be clean, and in good condition (see condition required just below).

Online

Please note

  • Service is available only for customer with an account. We need your complete details (full name, email, address) to process the service. If you’re ordering without a customer account, your order will be automatically cancelled.

  • If you miss the first parcel pick up, second time will be charged. If the second time is missed, your order will be automatically cancelled, no refunds.

  • Returned jar/bottle must be in good conditions: empty, clean, no scratches. If we noticed poor conditions, your order will be cancelled, no refunds.

Instructions to enjoy the Return & Save service online:

You bought previously one of our body treat and wish a new one. Thanks for choosing the Return & Save system! Simply follow the instructions:

  • Step 1: Add your body treat in your shopping bag.

  • Step 2: Take your time to finish your shopping.

  • Step 3: On the checkout page, insert your email and log in to your customer account. Make sure you provided all your details (Full name, email, address - required).

  • Step 4: Insert “FREESHIPRETURN” as discount code at check-out.

  • Step 5: Check your email: as soon as we receive your order, we’ll contact you in 2/4 business days to set up a pick up window date for your parcel. (Don’t miss it, available one time only!). Second time, shipping fees will be charged.

  • Step 6: Print your shipping label, get your parcel ready for pick up, jar/bottle all clean and in good condition (see conditions in Note just above).

  • Step 7: As soon as we receive your parcel, we’ll send your new body treat to you!

  • Enjoy - Return - Repeat…et voila!

Service available within Australia only.